We value your privacy and appreciate your trust in us. This Policy describes how we treat user
information we collect on www.indiabonds.com, Mobile Application “IndiaBonds”, any other
website(s), web-page(s) or any other application(s) made available to the Users from time to
time (hereinafter collectively referred as “Platform”) by India Bond Private Limited (“the
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal
Information) Rules, 2011 (the "SPI Rules").
The information/ documents collected from Users (e.g. name, address, e-mail, contact numbers,
bank and demat account details etc.) are used to identify User and to register User with
Vendor(s) empanelled on this Platform and other participants to facilitate the execution of
Transaction Services initiated using this Platform.
The Company is committed to operate this Platform with the highest ethical standards and
appropriate internal controls. Your privacy is important to us and maintaining your trust is
the collection, use, and disclosure of your information. If you are not comfortable with any of
1. Collection of Information
Platform may collect the following two types of information:
1. "Personal Information" which shall mean information which could reasonably be used to
identify you personally, such as your name, email address, registration account details,
physical address or other relevant personal details; and demographic information, such as
gender, pin code or similar information. For the purpose of this policy, sensitive personal data
or information has been considered as a part of Personal Information, which may include
information such as password, financial information (details of bank/ demat account, debit card,
or other permissible payment modes).
2. "Non-Personal Information" which shall mean information that does not identify you or any
other individual, and includes session, web beacons and usage data, log data and aggregate
information. We use this information to inter-alia deliver our web pages to you upon request, to
tailor our /Platform to the interests of our Users, to measure traffic within our Platform, to
improve the Platform quality, functionality and interactivity etc.
You represent that the information or data you provide from time to time is and shall be
correct, current and updated and you have all the rights, permissions and consents to provide
such information or data.
2. Use of the Information
We use and process, User’s information for a range of purposes, which may include the following:
1. To provide and administer Services;
2. To fulfil the service requests;
3. To deliver notices or alert relevant to use of Services;
4. Processing quotation offers and managing the relationship inclusive of providing support and
process, evaluate and respond to requests and inquiries, and capturing personal data of
potential Users for future communications;
5. To facilitate transactions;
6. To check the identity and suitability of Users for certain products and services;
7. To ensure the security and operation of our Information Technology environment;
8. To use it for marketing and advertising measures (e.g. newsletters via e-mail, online
9. To detect, prevent and investigate fraud;
10. To display content based upon your interest
11. Facilitate and improve the usage of Services;
12. To comply with Applicable Laws, rules and regulations;
13. To comply with the legal process to respond to requests from public, regulatory or
14. To perform internal business processes such as data analysis, audits, developing and
improving new products and services;
15. To share data with third party service provider/clearing corporations/ Vendors empanelled on
the Platform, facilitating agencies etc. for fulfilment of Transaction Service(s).
The following paragraphs describe in more detail how we propose to use your information.
16. Fulfilling your Transaction Request
Any information/ document provided by a User will be used for setting up account/ completing
registration process with us and processing your transaction or for any other purpose for which
you have granted access to such information to us, based on our mutual agreement / discussions /
communications / correspondences. All information provided by you on this Platform, which has
been duly received and accepted by us will be used for the purpose of establishing the
relationship with us/processing a transaction with Vendor empanelled with the Platform. To
enable such process/ establishment of relationship, we may share information/ documents with
authorised third-parties, for instance, counter party(ies), our business partners, clearing
corporations, stock exchange(s), alliance partners, financial teams/institutions, group/
associate companies, third party utility/ service providers or postal/government authorities
involved in fulfilment of said transactions, if any.
The Company will share your information with third-party vendors, service providers,
facilitating agency(ies), vendors etc as necessary for the provision of Services.
17. Providing Support and Marketing
We may use your personal information to notify you about any upcoming product(s)/ services
offered by/ through us (Platform) or to provide you with one or more Services available on this
3. Social Media
The Company may maintain/ upload information on social media sites like Facebook, Instagram and
Twitter. When you visit the social media properties/ account of the Company, we collect
information about your activities on those properties. The information we review includes
whether you visited or commented on a blog or provided a rating or made comment etc.
4. Do Not Call Registry
In furtherance to your usage of the Platform, you expressly waive the Do Not Call (DNC) / Do Not
Disturb (DND) registrations on your phone/mobile numbers for contacting you. Hence, there is no
DNC / DND check required for the number you have provided/ made available to the Company. Modes
of contacting you/ communication may include sending SMSs, whatsapp, email alerts and / or
telephonic calls etc.
The User unconditionally authorizes the Company, its affiliates, Vendors, service providers,
facilitating agency and their representatives to call, send email, SMS or communicate through
Whatsapp about the Services and other updates/ offering from time to time.
5. CAP ON LIABILITY
Notwithstanding anything to the contrary in this Policy or any other terms of services, the
aggregate liability of the Company, its affiliates, service provider and Vendor(s) hereunder
shall be limited to INR 1,000 only and shall not extend to any direct, indirect or remote
damages whatsoever, including but not limited to special, incidental, consequential, or punitive
damages or loss of profits.
The Company reserves the right to change this policy from time to time. Any changes shall be
regularly check this notice on our Platform for updates.
7. Grievance Officer:
In case you have any grievances or want to address any discrepancy with respect to the
processing of any of the information/data you provided to the Platform, please contact our
Grievance Officer on email@example.com